The Order Management module is where it all comes together. All the licensing program rules, product rules, and customer details are applied during the ordering process to ensure customers receive what they ordered. Throughout the ordering process, licenselink ensures that your sales teams, customers, and partners have placed accurate orders. If they have not, licenselink identifies the problem and provides you with options for correcting the order or rejecting it if necessary. Order automation through EDI or web based ordering allows your order management staff to verify orders, rather than manually enter them.

  • Automatically enforce license program and product attribute business rules

  • Automate order entry via EDI, XML, Web Services, or Flat File Exchange

  • Enforce required or optional maintenance

  • Enforce re-order minimums

  • Support line level discounting

  • Enforce customer specific pricing

  • Route orders to multiple warehouses depending upon ship-to location

  • Store, assign, and administer serial numbers (license keys)

  • Accept credit card, purchase orders, checks, and letters of credit

  • Manage multiple currencies

  • Enforce Bill of Materials (BOM) during the ordering process (mandatory and optional)

  • Assign order types to various order management personnel for processing

  • Check for duplicate purchase order #'s

  • Assign sales territory codes on an order-by-order basis for commission reporting

  • Support ship whole or backorder processes

  • Accept ERP / CRM order identifiers and order line identifiers

  • Support freight forwarders for physical fulfillment

  • Support third party billing for physical fulfillment

  • Inquire about  individual orders or groups of orders

  • Allow partners to inquire about their orders or report on their orders